Green Bay Mental Health Resources
If you’re looking for mental health help in Green Bay, you don’t have to work out which agency covers what before you make a call. The Mental Health Hotline can talk through what you’re dealing with and point you toward the kind of support that fits. Call 866-903-3787 any hour of the day or night.
If this is an emergency
If you or someone else is in immediate danger, call 911.
If you are in emotional distress or thinking about suicide, call or text 988 to reach the 988 Suicide & Crisis Lifeline, available 24/7.
In Brown County, the Family Services Crisis Center answers a 24-hour line at 920-436-8888.
The Mental Health Hotline is an information and referral service. It is not a substitute for emergency services.
If you’re looking for mental health help in Green Bay, the reason could be almost anything: depression that has flattened everything out, anxiety that won’t switch off, drinking or using more than you meant to, a diagnosis you’re still learning to live with, or a stretch that has simply gotten heavier than you can carry on your own. None of that needs to reach an emergency before it counts as a reason to ask for help.
In Green Bay, most roads lead to one address. The Family Services Crisis Center on Gershwin Drive has answered the phone around the clock since 1980, sees people in person, and doesn’t turn anyone away over age, income or insurance. Its stated goal is to keep people safe in the least restrictive setting possible, and hospitalization is its last option, not its first. The county’s own psychiatric hospital and outpatient clinic sit on the same campus, so if you do need more, it’s close. Brown County also pairs mental health clinicians with Green Bay police and sheriff’s deputies on emergency calls.
Cost is the other wall people hit. About one in nine working-age adults in Green Bay has no health insurance, half again the typical Wisconsin city, so it’s worth knowing which doors don’t ask that question first. The Crisis Center is free, the county’s behavioral health programs are built for adults who can’t get care elsewhere, and NAMI Brown County and the statewide peer support line cost nothing. More on mental health insurance coverage is available if that’s the sticking point.
You don’t need to know which of these is right for you before you reach out. The figures further down describe Green Bay in aggregate, not you. Whether you’re looking for yourself or for someone you care about, the Mental Health Hotline can help you sort through the options at 866-903-3787. More Wisconsin mental health resources are collected on the state page.
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Where to Get Help in Green Bay
These are the numbers and addresses worth having. Some are for the worst night of your life and some are for a Tuesday afternoon when you just can’t face the week, and both of those are reasons to call. If you’re not sure what happens when you dial, here’s what 988 actually does.
Mental Health in Green Bay, by the Numbers
Three figures that say something about the conditions people here are dealing with. They set context for the resources above rather than explaining any one person’s situation.
Figures come from the CDC PLACES 2025 release, which models city-level estimates from 2023 BRFSS survey responses for adults 18 and over; poor mental health days are counted over the past 30 days. Green Bay sits 37th of the 100 cities in this series for depression and 60th for frequent mental distress, where 1 is the highest rate. Its uninsured rate is 47th of 100, against a typical Wisconsin city figure of 7.6 percent. Model-based estimates describe a population, not any one person in it.
Working out where to start is often the hardest part, especially when you’re already worn down and you’re not sure your situation counts as a crisis. The Mental Health Hotline can talk through what’s going on and help you find the right next step in Green Bay, at any hour. Call 866-903-3787 when you’re ready.