New York Mental Health Hotline
Free, confidential support for New York residents — available 24/7.
⚠ Safety Notice
If you or someone you love is in immediate danger, call 911.
If you’re having thoughts of suicide or are in emotional crisis, call or text 988 to reach the Suicide & Crisis Lifeline.
The Mental Health Hotline is a resource for support and information. It is not a substitute for emergency services.
About 1 in 5 New Yorkers experiences a mental health condition in any given year. The National Alliance on Mental Illness (NAMI) puts the number at 3,273,000 adults, which is more than eleven times the population of Buffalo. Many of them either don’t know where to turn or find support hard to reach when they need it most.
There is help. A shortage of providers, or a shortage of funds, should not stand between you and the care you deserve. The resources below are free to contact, confidential and open to New York residents statewide, whether you’re dealing with anxiety, low mood, a substance use concern or something you can’t quite name yet.
The New York State Office of Mental Health maintains a searchable directory of licensed programs across the state, and 988 is available from anywhere in New York, 24 hours a day. Help yourself or someone you love today.
Table of Contents
Options for New York Hotlines
The following resources provide support, information and access to care across New York. The Mental Health Hotline is one of several places to turn, so explore what fits your needs.
Local Resources by City
For city-specific mental health resources in New York, explore the pages below:
New York Mental Health Statistics to Know
Mental illness can affect anyone, at any age. If you’re feeling isolated or worried you’ll be judged for reaching out, these New York figures show you are not alone:
Additional findings: More than 3.6 million New Yorkers live in a community without enough mental health providers, and 245,379 calls were made to New York’s 988 call centers in 2023. Figures from NAMI New York State, compiled from data available in March 2025. Serious mental illnesses include schizophrenia, bipolar disorder and major depression. For help with alcohol or drug use, see our guide to substance use hotlines.
Help Is Here
Your mental well-being matters as much as your physical health. Living with an untreated mental health condition takes a real toll on your daily life and on your relationships with the people around you.
Your situation and challenges are your own, and you may not know how to ask for help. The Mental Health Hotline can point you toward New York resources that fit what you’re dealing with.
Call when you’re ready.