Boise Mental Health Hotline
The Mental Health Hotline is free, available 24/7, and open to anyone in Boise or Ada County. Call 866-903-3787 to talk through your options.
Safety Notice: If you or someone you love is in immediate danger, call 911. If you’re having thoughts of suicide or are in emotional crisis, call or text 988, which is answered in Idaho by the Idaho Crisis and Suicide Hotline. In Boise you can also walk into the Clarvida Community Crisis Center at any hour, or call 833-527-4747. The Mental Health Hotline is here for support and resources, and is not a substitute for emergency services.
Whatever brought you to this page, whether it is depression, anxiety, drinking or using more than you meant to, a diagnosis you are still learning to live with, or a stretch that has simply been heavier than you can carry alone, there is somewhere in Boise to start. You can call the Mental Health Hotline at 866-903-3787 to talk through what is going on and get pointed toward the kind of help that fits.
The most useful thing to know here is that Boise has a place you can simply walk into. The Clarvida Community Crisis Center at 7192 Potomac Drive, near the Towne Square mall off Cole Road, is open every hour of every day for anyone 18 or over. It is free, it does not ask about insurance, and you can stay up to about a day while things settle. You can call ahead at 833-527-4747 or just turn up.
Dialing 988 in Idaho reaches the Idaho Crisis and Suicide Hotline rather than a national queue, and calls, texts and chats are all answered there. The same number reaches a Mobile Response Team, who will travel to wherever you are, anywhere in the state, at no cost.
For ongoing care rather than a hard night, Terry Reilly Health Services runs behavioral health alongside primary care and applies a sliding fee scale based on what you can pay. Whether you’re looking for yourself or for someone you care about, the listings below start with the services that don’t ask for insurance or a referral.
Table of Contents
Options for Boise Hotlines
These are the phone lines and services covering Boise and the rest of Ada County. Many are free and don’t ask for insurance or a referral. Hours and walk-in availability change without much notice, so it’s worth calling ahead rather than showing up.
Boise Mental Health Statistics
These figures come from the CDC PLACES 2025 release, which models 2023 survey responses down to the level of individual cities. The rankings below compare Boise against 100 U.S. cities. Boise sits better than most of the comparison on nearly every measure except reported depression.
Additional finding: Boise is an unusual case in this comparison. Reported depression runs at 25.8 percent, with a 95 percent confidence interval of 22.9 to 28.5, ranking 22nd of 100 and sitting above both the cohort median of 22.6 percent and the Idaho median of 22.5 percent. Yet the measures that usually move with it run low. Frequent poor mental health days are 16.1 percent, interval 14.4 to 17.6, ranking 78th. Feeling socially isolated is 29.0 percent, interval 26.0 to 32.1, ranking 68th against a cohort median of 36.1 percent. Lacking reliable social and emotional support is 18.2 percent, interval 16.0 to 20.6, ranking 69th. A high diagnosis rate alongside low distress and good access can mean people here are more likely to get diagnosed rather than more likely to be unwell, though PLACES cannot settle that either way.
The exact values behind the counters above are as follows. Told they have depression, 25.8 percent, as above. Adults under 65 without health insurance, 8.9 percent, interval 7.8 to 10.0, ranking 79th against a cohort median of 11.6 percent and an Idaho median of 10.1 percent. Fair or poor general health, 15.5 percent, interval 13.9 to 17.2, ranking 88th against a cohort median of 20.9 percent. Routine checkup in the past year, 75.8 percent, interval 72.8 to 78.4, ranking 55th. Lower is better on every measure here except the checkup figure. PLACES puts the population at 235,684, with 187,803 adults aged 18 and over.
If cost is the obstacle, our guides to insurance coverage and free and low-cost therapy are a good place to start. For substance use, see our list of substance abuse hotlines. For listings across the rest of the state, see our Idaho mental health hotlines page, and our explainer on what 988 is covers what happens when you dial it.
Not sure which of these fits your situation, or would rather talk it through first? The Mental Health Hotline is free, answers 24/7, and can help you find the right kind of support in Boise and the rest of Ada County. Call 866-903-3787 when you’re ready.