New Haven Mental Health Hotline
Free, confidential support for New Haven residents, available 24/7.
⚠ SAFETY NOTICE
If you or someone you love is in immediate danger, call 911.
If you’re having thoughts of suicide or are in emotional crisis, call or text 988 to reach the Suicide & Crisis Lifeline.
The Mental Health Hotline offers support and resources and is not a substitute for emergency services.
New Haven adults report 14 or more days of poor mental health a month at a higher rate than in three quarters of the 100 U.S. cities in this series, and the share who say they lack the social and emotional support they need is the 10th highest of that group. About one adult under 65 in seven has no health insurance, more than double the rate in a typical Connecticut town.
What makes New Haven different from most cities with numbers like these is that the care is actually here. The Connecticut Mental Health Center, a joint undertaking of the state and the Yale School of Medicine, sits on Park Street and takes walk-ins as its main way in. It does not deny anyone for inability to pay. The problem in New Haven is less that services are missing than that people do not know the door is open to them.
Every phone number and location on this page was checked against the organization’s own published information. For resources across the rest of the state, see our Connecticut mental health resources page.
Table of Contents
Options for New Haven Hotlines
These lines and locations serve New Haven and the surrounding Region 2 towns. The Mental Health Hotline, at 866-903-3787, is one of several places to turn, so look through what fits your situation. You do not have to be in crisis to use most of them.
New Haven Mental Health Statistics to Know
These figures come from the CDC’s PLACES program, which models health estimates for individual cities. Each is shown against the other 99 cities in this series, because a percentage on its own does not tell you whether it is unusual.
CDC PLACES 2025 release, crude prevalence among New Haven adults, modeled from 2023 survey data. 14 or more days of poor mental health in the past month 18.9% (95% CI 17.3–20.8); lack of social and emotional support 29.7% (27.0–32.7); uninsured 14.7% (13.2–16.4) among adults aged 18–64. Also of note: 38.6% report feelings of loneliness, 14th highest of these cities. Ranks are against the 100 U.S. cities in this series, which are not ranked by size. The comparison in the third figure is to the median across all incorporated places in Connecticut, 6.1%, which is a typical town rather than a statewide rate. For more on how depression is recognized and treated, or on what happens when you call 988, see our guides.
Help Is Here
Not having insurance is a real barrier, but in New Haven it is a smaller one than most people assume. The state center on Park Street takes walk-ins and turns no one away for inability to pay, and the health centers around the city set their fees by what you earn.
If you are not sure which door is the right one, the Mental Health Hotline can help you find a starting point. Call 866-903-3787 to talk through what you need. You can also reach the NAMI HelpLine during weekday hours for resource referrals.
Call when you’re ready.